Support

Alpha Lizard: Trading Game

We handle all support by email. Write to us at [email protected] and we will get back to you, usually within [2 business days].

What to include

• Your player ID (shown in Profile → Settings in the app).
• Your device and OS version (for example, iPhone 15, iOS 18).
• What happened and what you expected. A screenshot helps a lot.

Common requests

• Purchases. In-app purchases are processed by Apple or Google. Refunds go through their stores: Apple → reportaproblem.apple.com, Google → Google Play order history. Write to us if a purchase did not show up in the Game.
• Account and sign-in. If you lost access to your account, write from the email it is linked with, or tell us your player ID.
• Delete account. See Delete account for the in-app and email options.
• Privacy. Requests about your personal data are described in the Privacy Policy.